One Size Does Not Fit All When it Comes to Your Call Center Training
Your products and services are unique. Your competencies and corporate culture are your own. Your training programs should reflect those differences. Our ASSOCIATES are industry experts who customize and deliver on-site call center training based on our proven Call Center University curriculum. Your ROI will be much higher when your training is geared to your call center’s needs.
On-Site Customized Workshops
Call Center University: Comprehensive Program Curriculum
Our Call Center University curriculum, developed by industry experts, provides modular training in six topic areas delivered as LIVE online seminars. Each module is designed for 60-minute delivery and can be customized to fit your call center’s needs and delivered as private web seminars to your team. Alternately, register your team for our public sessions — a great way to provide them with first-rate training at an affordable cost.
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